Key Of Responsibilities: 

• • Provide professional customer service through face-to-face interactions, telephone, and email.
  • Handle customer enquiries, requests, and complaints efficiently and professionally.
  • Coordinate with internal departments, including Operations and Technical teams, to resolve customer issues promptly.
  • Maintain accurate customer records and prepare reports when required.
  • Support daily office operations and ensure smooth communication with customers and tenants.
  • Use Microsoft Office and internal systems to manage customer information and documentation.
  • Deliver excellent customer experiences while maintaining a positive and professional attitude.

What We Are Looking For: 

• Bachelor’s Degree or Final Year student in a relevant field.
• Minimum 1.5 years of experience in customer service or complaint handling.
• Good command of spoken and written English.
• Proficient in Microsoft Office applications.
• Familiarity with office communication systems, reporting processes, or basic CRM software is an advantage.
• Excellent verbal and written communication skills.
• Strong interpersonal and active listening skills.
• Good typing skills and the ability to work efficiently with office software.
• Positive attitude, proactive mindset, and strong team spirit.
• Ability to work collaboratively with multiple departments.
• Chinese language proficiency is an added advantage.
• Willing to work flexible office hours or shifts when operationally required.
• Maintain a professional appearance and adhere to corporate dress standards.

What We Offer:

• Competitive salary based on qualifications and experience.
• Professional and supportive working environment.
• Opportunities for career growth and professional development
• Experience working with a dynamic and collaborative team.
• Training and continuous learning opportunities.

Key Of Responsibilities: 

• Regularly inspect public areas, basements, utility rooms, and grounds to ensure immaculate cleanliness and note any deferred maintenance.
•  Supervise outsourced services (Cleaning, Landscaping, Pest Control), address performance deficiencies with contractor supervisors, and process monthly payments.
•  Cooperate with the technical team to report building defects, determine repair requirements, and prepare work orders.
•  Provide professional support to resolve resident issues politely, manage property handovers, and explain basic house rules or regulations to visitors.
•  Maintain files for maintenance services, equipment manuals, and inventory, while submitting monthly building inspection reports and assisting with budget forecasts.
•  Track operating expenses and proactively follow up on outstanding payments to achieve target revenue.
•  Report safety hazards immediately and take quick action during crises or emergency drills.

Skills & Competencies:

• University Graduate.
• At least 2 years of experience with solid knowledge of residential building operations and service contractor scopes.
• Good communication in English.
•  Strong organizational skills, a positive and proactive attitude, attention to detail, and a committed, customer-oriented approach.

What We Offer:

• Competitive base salary
• Operational allowances (Transportation, Meal, and Phone)
• Year-end performance bonus and annual medical check-up

Key Of Responsibilities: 

• • Welcome customers and provide accurate information about stores, promotions, events, facilities, operating hours, and mall services.
  • Handle customer enquiries through the information counter, telephone, social media, and other communication channels in a polite and professional manner.
  • Receive, record, and follow up on customer complaints, comments, and suggestions. Coordinate with the relevant departments or tenants to provide appropriate solutions.
  • Escalate serious or unresolved customer complaints to the line manager and provide updates during daily briefings.
  • Maintain an accurate customer complaint and feedback log and prepare daily, weekly, or monthly reports as required.
  • Coordinate with tenants, Security, Facility Management, Sales & Marketing, and other departments to resolve customer-related matters.
  • Manage lost-and-found items according to the mall’s procedures and maintain proper records of received and returned items.
  • Support mall announcements, including lost children, lost property, emergency notices, and promotional information.
  • Assist the Sales & Marketing Department with customer promotions, membership programs, gift-redemption activities, surveys, and mall events.
  • Verify customer eligibility and supporting documents during gift-redemption and promotional programs.
  • Conduct customer satisfaction surveys at least twice a year, analyze the results, and submit improvement recommendations to the line manager.
  • Monitor customer service standards throughout the mall and report issues that may negatively affect the customer experience.
  • Provide basic assistance during emergencies and coordinate immediately with Security and other relevant departments.
  • Ensure that the information counter and customer service area are clean, organized, and properly equipped at all times.
  • Maintain professional grooming, behavior, confidentiality, and the organization’s core values.
  • Perform other customer service and mall-operation duties assigned by the line manager.

What We Are Looking For: 

• Bachelor’s degree, diploma, or final-year student in Business Administration, Marketing, Hospitality, Communications, or a related field.
• Previous experience in customer service, hospitality, retail, or shopping mall operations is preferred.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to remain calm, patient, and professional when dealing with difficult or upset customers.
• Basic proficiency in Microsoft Office, email, data entry, and customer-record management.
• Good command of Myanmar language and basic-to-intermediate English. Additional language skills are an advantage.
• Good teamwork skills and the ability to coordinate effectively with internal departments and tenants.
• Able to work according to a shift schedule, including weekends and public holidays.
• Presentable appearance with a friendly, service-minded, and responsible attitude.

What We Offer:

• Competitive salary based on qualifications and experience.
• Professional and supportive working environment.
• Opportunities for career growth and professional development.
• Experience working with a dynamic and collaborative team.
• Training and continuous learning opportunities.

Key Performances Indicators

• Customer enquiries handled accurately and promptly
• Customer complaints resolved within the required timeline
• Completeness and accuracy of complaint and lost-and-found records
• Customer satisfaction survey results
• Support provided for CRM, redemption, and promotional activities
• Attendance, punctuality, grooming, and compliance with service standards

Key Of Responsibilities: 

• • Identify and generate new retail leasing opportunities through market research, networking, cold calling, and client visits.
  • Build and maintain strong relationships with prospective tenants and business partners.
  • Understand clients’ business needs and recommend suitable retail spaces and leasing solutions.
  • Prepare customized leasing proposals and commercial packages to secure successful deals.
  • Manage the complete leasing process, from prospecting and negotiation to contract execution.
  • Coordinate with internal departments to ensure lease agreements and commercial terms are implemented smoothly.
  • Monitor market trends, competitor activities, and industry developments, and prepare regular market analysis reports.
  • Attend networking events, exhibitions, and business functions to expand industry connections and identify new opportunities.
  • Achieve leasing targets while maintaining a high standard of professionalism and customer service.
  • Support the leasing team and contribute to overall business growth.

What We Are Looking For: 

• Bachelor’s degree in Business Administration, Real Estate, or a related field.
• Experience in retail leasing, property leasing, business development, sales, or a related industry is preferred.
• Strong communication, presentation, and interpersonal skills.
• Excellent negotiation and persuasion abilities.
• Proven ability to build and maintain long-term client relationships.
• Self-motivated, energetic, and target-oriented with a strong desire to achieve results.
• Strong analytical skills with the ability to identify market opportunities and business potential.
• Creative thinking and strategic sales planning abilities.
• Able to work independently while collaborating effectively with cross-functional teams.
• Proficient in Microsoft Office applications.

What We Offer:

• Competitive salary and performance-based incentives.
• Professional and collaborative working environment.
• Opportunities for career growth and advancement.
• Training and continuous professional development.
• Exposure to one of Myanmar’s leading mixed-use developments and premium retail destinations.

Key Of Responsibilities: 

• • Identify and generate new office leasing opportunities through market research, networking, referrals, cold calling, and client visits.
  • Build and maintain strong relationships with prospective and existing office tenants.
  • Understand clients’ business requirements and recommend suitable office spaces and leasing solutions.
  • Prepare leasing proposals, negotiate commercial terms, and assist in securing lease agreements.
  • Manage the complete leasing process from lead generation and property presentation to contract signing.
  • Coordinate with internal departments to ensure leasing terms, office fit-out requirements, and operational processes are completed efficiently.
  • Provide excellent tenant relationship management by supporting tenants throughout their leasing journey and responding to their needs professionally.
  • Monitor office leasing market trends, competitor activities, and occupancy performance, and prepare market analysis reports for management.
  • Attend networking events, business meetings, and industry activities to expand professional networks and identify potential tenants.
  • Achieve leasing targets while contributing to high tenant satisfaction and occupancy growth.

What We Are Looking For: 

• Bachelor’s degree in Business Administration, Real Estate, Property Management, or a related field.
• Experience in office leasing, commercial real estate, business development, property management, or sales is preferred.
• Excellent communication, presentation, and interpersonal skills.
• Strong negotiation and persuasive selling abilities.
• Proven ability to develop and maintain long-term client and tenant relationships.
• Self-motivated, energetic, and target-driven with strong problem-solving skills.
• Good analytical skills with the ability to understand market trends and identify business opportunities.
• Creative sales planning and business development mindset.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Proficient in Microsoft Office applications.

What We Offer:

• Competitive salary and performance-based incentives.
• A professional and collaborative working environment.
• Career development and advancement opportunities.
• Ongoing training and professional learning.
• The opportunity to work with one of Myanmar’s premier Grade A office developments.